APA Style
TJIPTONO, Fandy. (2004).
Prinsip-Prinsip Total Quality Service (Ed. 1, cet. 1).
Yogyakarta:
Andi.
Chicago Style
TJIPTONO, Fandy.
Prinsip-Prinsip Total Quality Service.
Ed. 1, cet. 1
Yogyakarta:
Andi,
2004.
Text.
MLA Style
TJIPTONO, Fandy.
Prinsip-Prinsip Total Quality Service.
Ed. 1, cet. 1
Yogyakarta:
Andi,
2004.
Text.
Turabian Style
TJIPTONO, Fandy.
Prinsip-Prinsip Total Quality Service.
Ed. 1, cet. 1
Yogyakarta:
Andi,
2004.
Print.