APA Style

Total quality management: A cross functional perspective. (1996). New York: John Wiley.

Chicago Style

Total quality management: A cross functional perspective. . New York: John Wiley, 1996. Text.

MLA Style

Total quality management: A cross functional perspective. . New York: John Wiley, 1996. Text.

Turabian Style

Total quality management: A cross functional perspective. New York: John Wiley, 1996. Print.