APA Style

TJIPTONO, Fandy. (2013). Total Quality Management (Ed. 5, cet. 9). Yogyakarta: Andi.

Chicago Style

TJIPTONO, Fandy. Total Quality Management. Ed. 5, cet. 9 Yogyakarta: Andi, 2013. Text.

MLA Style

TJIPTONO, Fandy. Total Quality Management. Ed. 5, cet. 9 Yogyakarta: Andi, 2013. Text.

Turabian Style

TJIPTONO, Fandy. Total Quality Management. Ed. 5, cet. 9 Yogyakarta: Andi, 2013. Print.