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Building Technology Competency: an Evidence-Based Approach to Improving Student Technology Skills



A Student Resource Center was created at a
medium-sized public comprehensive university in the Mid-
West as a solution to lack of technology competency in the
student body. This Student Resource Center was designed to
provide technology skill training in select technology tools in
use by faculty, staff, and students. The ADDIE model was
used to build a curriculum of technology skill training for
the current student body based on data collected from surveys
sent to university alumni, faculty, and students in addition to
employers who hire a large number of university graduates.
Participants were asked to identify the technology skills needed
or learned during the time at the university and technology
skills needed upon entering the work place. Results of the
study indicated that alumni and students felt they needed additional
technology training and that employers found new
hires generally lacking in technology competency


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