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UPA Perpustakaan Universitas Jember

Customer service satisfaction & call center berdasarkan Iso 9001:Mengukur pelayanan jasa plus studi kasus PT Asuransi Jiwa Manulife Indonesia

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32212201410857T 658.812 RAN c c.2Perpustakaan Pusat UNEJ (Sirkulasi)Available
32212201410826OR 658.812 RAN c c.1Perpustakaan Pusat UNEJ (Tandon)Available
Detail Information

Series Title

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Call Number

OR 658.812 RAN c

Publisher

Gramedia Pustaka Utama : Jakarta,

Collation

viii, 198 hlm.:ill.,lamp.,tab.;21 cm

Language

ISBN/ISSN

9786020300223

Classification

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Detail Information

Content Type

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Media Type

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Carrier Type

-

Edition

Terbit pertama kali

Subject(s)

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Specific Detail Info

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Statement of Responsibility

No other version available