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UPA Perpustakaan Universitas Jember

In Search of the Excellent School: A Case Study of an Indonesian International Standard School in Improving Its Capacity Building

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This exploratory study investigated what faculty and current students in
Instructional Design and Technology (IDT) programs perceive as indicators of an exemplary
program. We surveyed a sample of the faculty and students and asked them to
identify the most important indicators of an exemplary program and rank their own programs
according to those indicators. We contacted programs from 11 different countries,
though the majority of contacted programs were from the United States of America. We
coded and analyzed the respondents’ 941 indicator statements and created 35 thematic
indicators. The frequency and percentage of occurrence of these themes across the programs
for both faculty and students were analyzed. Their mean rating of their programs for
each theme was also calculated. The paper presents the results of this analysis and
examines the differences across students/faculty and program types. The findings of this
survey, albeit limited due to the low response rate, could benefit IDT programs in terms of
performance improvement and assist students by offering criteria by which they can select
a graduate program.

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